Help Your Leaders Navigate Resistance, Burnout & Uncertainty with a Brain-Friendly Framework
High-impact workshop for leadership teams ready to boost resilience, engagement, and change success.
Rewire:
Leading through Resistance, Burnout, and Uncertainty
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After completing REWIRE, leaders will be able to:
Explain resistance, burnout, and disengagement through a neuroscience lens
Recognize when change is triggering a threat response in the brain
Reduce cognitive overload and increase psychological safety
Identify bias and mental shortcuts that derail change
Interrupt unproductive habits and reinforce new behaviors
Apply influence strategies that scale change sustainably
Lead change without relying on pressure, urgency, or over-communication
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What leaders learn:
How the brain processes uncertainty as a threat
Why resistance is often a biological response, not a character flaw
How stress, ambiguity, and overload reduce cognitive capacity
Why logic and motivation fail when the nervous system is dysregulated
Outcome for leaders:
Leaders build empathy, reduce misinterpretation of behavior, and learn how to create psychological safety during change. -
What leaders learn:
How mental shortcuts and bias form under pressure
Why people default to familiar patterns during change
Common workplace biases that appear during transformation
How leaders unintentionally reinforce resistance
Outcome for leaders:
Leaders learn to recognize bias in real time, respond with curiosity instead of control, and reduce unproductive friction. -
What leaders learn:
How habits form through the cue–routine–reward loop
How existing habits (good and bad) shape change outcomes
How to interrupt automatic behaviors without increasing resistance
How to design small, repeatable actions that stick
Outcome for leaders:
Leaders shift from “communicating change” to engineering sustainable behavior change. -
What leaders learn:
The Law of Diffusion of Innovation and why not everyone changes at the same pace
How different adopter groups respond to leadership behaviors
Why over-relying on urgency creates burnout
How to scale change through influence rather than force
Outcome for leaders:
Leaders learn to maintain momentum without exhaustion and tailor their approach to different groups.
“Rewire explains resistance through how the brain actually works—not how we wish it would work during change.
It validates what leaders see every day and gives language and tools for what’s really happening beneath the surface.
If you lead change, this workshop is a solid investment.”
— Christine Kreuser, CEO, LaMarsh Global
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Jessica is an inspiration. She brings a rare blend of business savvy, neuroscience expertise, and instructional design skill to every learning experience she creates. Her ability to design for the brain leads not only to deeper learning, but to real business results. What sets Jessica apart is how clearly she explains the science behind her approach. She helps others see how neuroscience can be used strategically to drive lasting change. Her exceptional communication skills and relationship-building make her a trusted partner in aligning learning with business strategy.
Dana Alan Koch, Co-host of the Learning Geeks podcast and former Head of Learning Sciences at Accenture
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Jessica’s workshop on using neuroscience to design meaningful employee experiences was the most impactful learning experience I encountered during my transition into L&D. Her insights fundamentally changed how I approach onboarding and employee engagement. One concept resonated so deeply I sketched it on my fridge to remember it—and I still share it with others over a year later. The takeaways directly shaped how my previous organization built its employee experience strategy. Jessica’s ability to translate brain science into practical, high-impact design is truly exceptional.
Kristina Rodier, Learning Specialist
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Jessica has been instrumental in aligning stakeholders and driving meaningful collaboration during a major enterprise-wide learning initiative. Her strategic guidance went far beyond templates—she developed tailored solutions that led to real, actionable outcomes. One of her most impactful contributions was the development of Skills Matrices across 10+ engineering roles, supporting a shift toward a skills-based workforce strategy. This work empowered over 900 engineers to take ownership of their career development and helped the organization modernize at scale. Her thought leadership, practical insight, and long-term support have positioned the company for sustainable success. Jessica’s ability to connect strategy to execution continues to be a key differentiator.
C. J., International Airline
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I attended the storytelling workshop for our sales team and immediately applied the story I crafted during the session with potential clients. The results have been incredible! It’s completely transformed how I sell and the response from clients has been overwhelmingly positive.
Account Executive - Global SaaS Company
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Working with Jessica has been an absolute pleasure. From the start, her deep expertise in organizational and behavioral psychology, paired with a strategic approach to leadership development and change, stood out. Her knowledge in workforce transformation and talent development is impressive, but what truly sets her apart is the calm, caring presence she brings to every interaction. Jessica builds meaningful relationships with clients and colleagues alike, creating a sense of trust that drives success even in the most complex initiatives. She also brings a contagious energy that makes every engagement more enjoyable and productive. Collaborating with her has not only delivered results, it has been personally rewarding. Jessica is a rare blend of insight, empathy, and strategic vision. I would recommend her to any organization looking for a trusted partner to lead meaningful change.
P. C., International bank
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Jessica is that rare blend of hard and soft skills that leads to exceptional results. Her project methodology is clean, efficient, and actually enjoyable to work within. She navigates unexpected challenges with ease, communicates with intention, and brings positive energy to every interaction. She also genuinely cares about company culture and leads by example. Earlier this year, she hosted a company-sponsored event focused on supporting women in the workplace, which drew hundreds of attendees and received rave reviews. If your organization is looking to partner with a next-level professional, I highly recommend connecting with Jessica.
Senior Leader, Global SaaS Company
Longevity Leadership®
Brain-Friendly Leadership for the Long Haul
Longevity Leadership™ is the signature training program offered by Jessica Billiet, designed to equip leaders and organizations with science-backed skills for resilience, sustainable performance, and healthy team cultures.
We deliver Longevity Leadership™ through:
Workshops (virtual or in-person)
Leadership training sessions
Executive coaching
Team development seminars
Non-downloadable training materials and instructional content
Organizations and leaders engage the Longevity Leadership™ program to build lasting capability in emotional regulation, decision-making, communication, and motivation — without burnout.
Fuel Motivation That Lasts
Energize performance without burnout.
Help teams stay engaged, driven, and focused by balancing short-term momentum with long-term resilience.
Build Adaptability & Growth
Develop teams that stretch, reflect, and evolve—no matter the challenge.
Shape environments that support neuroplasticity, experimentation, and continuous development.
Cultivate Trust from the Brain Out
Create a culture where people think clearly, speak freely, and take smart risks.
Use brain-based leadership to reduce fear, build belonging, and strengthen collaboration.
Hardwire High Performing Habits
Shape consistent behaviors that drive excellence.
Leverage the brain’s wiring systems to build routines, rituals, and cultural norms that stick.
Explore Additional Workshops
We offer a variety of impactful topics designed to drive growth, build leadership, and enhance organizational effectiveness. You can request your own topic for a workshop, but we’ve listed some of the most requested topics we have covered below:
How We Learn: Designing Impactful Learning Experiences
In this workshop, we start by exploring the neuroscience of learning. How does the brain process and retain new information? Why do some methods of learning stick, while others don’t? We’ll discuss the brain’s key processes involved in learning and how these insights can be applied to improve retention and performance.
Next, we dive into behavioral science to understand how motivation, habits, and emotions impact our ability to learn. We’ll look at common barriers to learning, such as cognitive overload or lack of engagement, and explore practical strategies for overcoming them.
Finally, participants will leave with a personalized action plan for optimizing learning within their teams or for themselves. Using insights from neuroscience and proven learning frameworks, we’ll craft strategies that can boost engagement, increase retention, and make learning more effective in real-world settings.
Cultivating Psychological Safety
In this workshop, we begin by exploring the neuroscience of psychological safety. What happens in the brain when employees feel safe to take risks, share ideas, and voice concerns? Why is psychological safety critical for innovation, collaboration, and employee well-being? We’ll examine how creating a safe environment impacts brain function, engagement, and overall performance.
Next, we focus on the importance of psychological safety in leadership. We’ll explore the key behaviors and attitudes that foster a safe, inclusive environment where individuals feel respected and valued. Participants will reflect on their leadership style and assess how their actions influence the level of psychological safety within their teams.
Finally, participants will create a personalized action plan to enhance psychological safety in their workplace. Using insights from neuroscience and best practices in leadership, they will develop strategies to foster trust, encourage open communication, and build a supportive, high-performing team culture.
Harnessing the Power of Storytelling
In this workshop, we begin by exploring the neuroscience behind storytelling. Why do stories have such a profound impact on the brain? How do stories engage emotions, memory, and decision-making processes more effectively than facts alone? We’ll dive into the brain regions activated during storytelling and uncover why narratives are such a powerful tool for influencing behavior, building trust, and driving decisions, especially in sales contexts.
Next, we look at the elements of a compelling story. We’ll explore how structure, emotion, and relatability play crucial roles in crafting narratives that resonate with your audience. For sales teams, storytelling can be a game-changer, allowing you to create deeper connections with prospects, address pain points, and effectively communicate value.
Finally, participants will create their own story and develop strategies for incorporating storytelling into their sales approach. They’ll leave with an actionable plan for using storytelling to build rapport, drive engagement, and close deals more effectively.
Using Neuroscience to Create a Thriving, Positive Work Environment
In this workshop, we begin by exploring the neuroscience of happiness and thriving. How do neurotransmitters like dopamine, serotonin, and oxytocin influence our mood, motivation, and sense of well-being? We’ll dive into how the brain’s chemistry plays a critical role in creating environments where people naturally feel engaged, supported, and energized.
Next, we examine the environmental factors that can either promote or hinder positive neurotransmitter activity. We’ll explore how leadership, team dynamics, and organizational culture can impact the brain’s ability to thrive. Participants will learn how to foster a workplace that supports happiness, engagement, and motivation through evidence-based strategies.
Finally, participants will develop an action plan to apply these insights in their workplace. Using tools from neuroscience and behavioral science, they’ll create strategies to cultivate a thriving work culture, increase employee well-being, and foster an environment where people feel naturally energized and motivated to perform at their best.
Certified Change Management Professional (CCMP) Prep Course
The Certified Change Management Professional (CCMP) Prep Course is designed to equip change management professionals with the knowledge and skills needed to successfully navigate the CCMP exam. Based on the ACMP Change Management Standard, this course covers all key aspects of change management, including strategic planning, stakeholder engagement, communication, and sustainability. Through a blend of real-life examples, case studies, and interactive exercises, participants will deepen their understanding of core change management concepts and learn how to apply them in real-world scenarios. The course also incorporates brain-friendly learning techniques to enhance retention and application.
We offer discounted bulk pricing for organizations with 5 or more team members looking to earn their CCMP.
Our company ethos
At Excelsior Professional Services, we believe in constant growth, relentless improvement, and the pursuit of excellence. "Excelsior," meaning "ever upward," is not just our name—it is our ethos! It represents our commitment to reaching new heights, both as individuals and as a collective.
Excelsior: Rise together.
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